1. Call Center Pros
About Us – Call Center Pros is a comprehensive service provider in the rapidly growing near-shore BPO (Business Process Outsourcing) and call center market providing turnkey outsourcing solutions. Our unique roots have positioned us to become the leading BPO and call center operator in the near-shore region.Call Center Pros can improve your company operationally with greater efficiency, better customer service, improved technology, streamlined processes and lower costs. We manage the day to day operation, which allows you to concentrate on growing your core business.
Services – Our Services
Call Center Outsourcing-We offer the best phone services. Every call is answered promptly & accurately by agents having neutral & clear accent
Email Support Services-Our rich experience with various Trouble Ticket, Helpdesk systems helps our team to integrate with clients
Live Chat Support-Our Live Chat support agents are truly available at a click. Well-trained agents provide immediate resolution
Address – 4400 N Federal Hwy Suite 401, Boca Raton, FL 33431, United States
Phone No – TOLL FREE 800-789-CALL
E-Mail – info@callcenterpros.com
Website- http://callcenterpros.com/
2. Results Cx
About Us – We believe the employee journey is every bit as important as the journey with you and your customers. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences for our clients. We’re committed to the Servant Leadership philosophy and follow its practices to enrich the lives of our employees, operate a great organization, and create a more just and caring world.
Services – Innovation is in our DNA. We design, build, deliver, and optimize digitally influenced customer journeys that help your brand achieve new heights in satisfaction, advocacy, and ROI.
Address – 5300 Recker Hwy, Winter Haven, FL 33880, United States
Phone No – 954-921-2400
Website- http://results-cx.com/
3. Out PLEX
About Us – OutPLEX has pioneered automation in the contact center industry, deploying and optimizing AI, resulting in higher ROI and better CX for our clients. We have revolutionized business process outsourcing and digitally transformed some of the world’s most recognized companies.We are developers, conversation designers, bot tuners, intent analysts, and CX agents focused on delivering the highest automation containment. Our unified solutions include complementary tools and tech that enhance AI platform performance.
Services – OutPLEX offers a full suite of omnichannel solutions to provide CXaaS to your customers. From traditional voice solutions to the latest in messaging and automation technologies, our engagement experts combine high tech with a human touch to provide seamless experiences resulting in the highest customer satisfaction across the industry.
Address – 6301 NW 5th Way #1700, Fort Lauderdale, FL 33309, United States
Phone No – Local Phone: +1.829.954.1658
Website- http://www.outplex.com/
4. Maximus
About Us – Our employees in Riverview, FL, use their passion for helping people by providing healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our customer service representatives (CSRs) deliver this vital information to callers by phone, webchat, or written correspondence.
Services – We serve individuals with intellectual and developmental disabilities, behavioral health diagnoses, and complex physical or medical conditions by helping them receive essential services and supports through prompt, accurate, reliable assessment services.
Address – 3020 US-301, Riverview, FL 33578, United States
Phone No – +18136202600
Website- https://maximus.com/Riverview
5. Web Call USA
About Us – Our 100% US-based agents speak American English and are dedicated to meeting your contact center needs. America’s Call Center programs are customized to your specific industry. Our staff, with years of experience in the call center industry, will craft a flexible, unique messaging solution tailored to your business.
Services – At America’s Call Center, we measure our success by our clients’ referrals. We do much more than answer the phone. Each call is handled with care and purpose in accordance with your specific instructions. We mirror your company’s personality – 24/7. Our goal is to exceed your expectations and become a valued partner.
Address – 7901 Baymeadows Way #14, Jacksonville, FL 32256, United States
Phone No – 904-224-2000 | 704-954-8454 | 800-598-2580
Website- http://www.webcallusa.com/
6. Sykes
About Us – We have physical locations in more than 23 countries across the globe, plus an ever-expanding at-home agent workforce. We offer support in 40+ languages and on whatever delivery channels your customers prefer: self-service content, chat, social media, email and voice.
Services – Founded on the core components of our virtual and brick-and-mortar delivery models, SYKES offers innovative and efficient service delivery through team flexibility, performance collaboration, and unparalleled speed and security.We’ve purposefully focused our innovation and digital expertise on the needs of today’s customers. By partnering with SYKES, you can be on the cutting edge of leading industry drivers.
Address – 1398 S Woodland Blvd, DeLand, FL 32720, United States
E-Mail – SYKESinquiries@sykes.com
Website- https://www.sykes.com/
7. Sales Roads
About Us – We help industrial companies grow by providing award-winning Appointment Setting and SDR Outsourcing Services. Although the tools & strategies change all the time, our mission never has.Our methodology works to unlock your organization’s unique value and sales potential. Through our rigorous campaign build-out process we answer these questions to execute your go-to-market strategy:
Services – As your lead generation partner, we’re ambassadors for your brand. Our intensive training program leads the industry and we hire career sales professionals to engage your target prospects.We staff our campaigns with 100% domestic reps so you can be confident your business is being represented professionally.
Address – 2825 N University Dr #250, Coral Springs, FL 33065, United States
Phone No – 1-800-836-4033
Website- https://www.salesroads.com/
8. The Office Gurus
About Us – Our experienced management team and dedicated agent model provides our clients with a true extended office. customize our call center services to ensure that we deliver a World Class customer experience to each one of our strategic partners. We pride ourselves on offering outstanding outsourced call center solutions. We provide a seamless representation of your organization. When you select The Office Gurus® for your outsourced call center solutions, you are getting the best customer service outsourcing available in the industry. If you want the best outbound call center solutions available, look no further.
Services – Our full suite of reporting tools, real-time analytics, and highly configurable dialer solutions provide complete flexibility while increasing overall efficiency and boosting ROI. The Office Gurus offers Predictive Dialer Software, as well as a robust Progressive Dialer, Preview Dialer, and a Manual Dialing option. If you’re looking for blended call center dialing solutions, our dialer is available as a stand-alone module or a fully blended application with real-time ACD monitoring to ensure seamless call routing for efficient blending.
Address – 10055 Seminole Blvd, Seminole, FL 33772, United States
Phone No – 888-847-7422
E-Mail – info@theofficegurus.com
Website- https://theofficegurus.com/
9. Answer First
About Us – Answering your calls, emails, web chats, social media inquiries and SMS messages 24 hours a day, 7 days a week with live, dedicated, professional, career-driven U.S.-based representatives. We enable you to be available to your customers at all times and in all ways!
Services – All pricing plans include: U.S. Based Customer Service Professionals. We do not outsource overseas. Your per minute rate automatically adjusts every billing cycle. You are always billed at the lowest rate possible. Detailed call reports and account access available 24/7/365 via our secure web portal.
Address – 1602 N 21st St, Tampa, FL 33605, United States
Phone No – Support: 800-435-9332 | Sales: 866-558-2668
Website- https://answerfirst.com/